VENTURESQIFO respects your privacy. This policy explains what information we collect, why we collect it, and how we use it.
When you contact us through our website, phone, or email, we collect your name, contact details, and any information you provide about your cleaning requirements. This might include your address, property size, specific cleaning needs, and preferred appointment times.
If you book our services, we also collect billing information and any access instructions you provide for your property. For commercial clients, we may collect business registration details and relevant insurance information.
We use your information to provide the cleaning services you've requested, communicate with you about appointments, send quotes and invoices, and improve our services based on feedback.
We do not sell, rent, or share your personal information with third parties for marketing purposes. We will never contact you about anything other than the services you've requested from us or asked us to quote for.
Your information is stored securely in our client management system. We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
We retain your information for as long as necessary to provide services to you and for legitimate business purposes such as maintaining records for tax purposes. If you request deletion of your data, we'll remove it from our active systems while retaining only what's legally required.
You have the right to access the personal information we hold about you, request corrections to inaccurate information, request deletion of your data, and withdraw consent for us to use your information. To exercise these rights, contact us using the details on our contact page.
If you're unhappy with how we've handled your data, you have the right to lodge a complaint with the Information Commissioner's Office, the UK's data protection regulator.
Our website uses cookies to improve your browsing experience. See our cookies policy for detailed information about what cookies we use and why.
We use standard business tools like email services and accounting software that may process your data. These providers are bound by their own privacy policies and data protection obligations.
We may update this privacy policy from time to time. Any changes will be posted on this page. If you have questions about our privacy practices, contact us using the details on our contact page.